Need some help? The For-sale.com.ng's FAQ is there to guide you

FREQUENTLY ASKED QUESTIONS

How do I cancel an alert?
You have already found what you're looking for thanks to our e-mails. To unsubscribe from an alert, go to “MY FOR-SALE", then click on the "My alerts" heading.
Your alerts will be listed. Just click on Cancel to stop receiving e-mails.

Click here to do it now
What do I do if my ad doesn't appear in the results page?
If your ad is not visible in the results page, refresh the page by clicking on "Refresh to get latest ads" in the right-hand column. If the problem persists, don't hesitate to contact the For-sale.com.ng team here.

How do I contact a seller?
To contact the seller, click on the ad that you're interested in. You will then be redirected to the site that contains the ad, and can then choose to telephone the seller, send him/her an e-mail or write to him/her using a contact form in order to obtain more information.
What do I do if I don't receive the confirmation e-mail?
Go to your account by clicking on "MY ACCOUNT", then click on "Not confirmed", and you will see your ads that are awaiting confirmation.
Hover your mouse cursor over the ad to be confirmed, then click on the "Resend confirmation" button. An e-mail will then be sent to you immediately.
If the problem persists, don't hesitate to contact the For-sale.com.ng team.

What should I do if I spot a fraudulent ad?
We take fraud very seriously. Although we make our best efforts to eliminate fraudulent ads, we ask all our users to remain vigilant. If you think an ad may be fraudulent, contact us here.

DOING A SEARCH

How do I do a search?
For-sale.com.ng brings together ads from the biggest sale sites. This means you can directly access more than 300 million ads by doing your search on a single site.

To do a search, simply enter your keywords in the search bar at the top of the page, then click on the little magnifying glass. This will bring up the results page showing ads that match your query. You can refine your searches by using filters or by sorting the results.

How can I get the most recent results in real time?
New ads are published every hour. Updating your search results will make sure you never miss a good deal.

At the top right of the results page, you can see when a page was last updated. To see the most recently posted ads, click on the button "Refresh to get latest ads".

Can I get an alert if I don't find what I'm looking for?
If you don’t find what you’re looking for, you can request an alert by entering your e-mail address in the box “Get alerted on new listings”. You will then be alerted about any new ads that might interest you. If you want to stop receiving alerts, you can simply unsubscribe by going to your account settings.



PLACING AN AD

How do I post an ad?
You want to start selling? Great! To post an ad, click on "CREATE AN ADVERT" at the top of the page. Fill in the fields for the title, description and price, and add a photo. You can then confirm your ad by clicking on "Post this ad".
You will then receive a confirmation e-mail containing a link for you to click on in order to put your ad online.

Click here to do it now
What should I put in the text of my ad?
To maximise your chances of selling, and of getting the best possible price, here are a few tips to help you with writing your ad, as well as some mistakes to avoid.

Take the time to describe your item. Not including a description will negatively impact your chances of making a sale, and will also lead to visitors asking questions. A full ad with lots of details will be more attractive to potential buyers. Give the characteristics of the item, such as the size, brand or composition for an article of clothing, or a more technical description for a computer.

Try to answer questions such as: “why are you selling it?", “what are its dimensions?”, “are there any scratches on the item?”, “are you prepared to post the item?”, “can the item be delivered in person?". This will increase your reliability and credibility in the eyes of potential buyers.

Finally, don't forget that a picture is worth a thousand words. No-one wants to buy an item they haven't seen. Use your phone and try to find a neutral background so that the item can be seen more clearly. Take the time to take a few photos of your item as a whole, and if necessary include close-ups of important parts such as a label, any damaged areas, interior views or a logo.
How can I hide my personal details?
To hide your telephone number, check the option "Hide Phone number" when you publish your ad. Your telephone number will then be invisible to visitors.
Your e-mail address is never visible. If someone is interested in your ad and wants to ask you a question, they will do this using our contact form, without your e-mail address being visible.
Is it completely free to post an ad on the site?
No worries! Posting an ad on our site is completely free. No listing charges, no fees. And the cherry on the cake is that you can publish as many ads as you like.
How do I confirm my ad?
After filling in the form and clicking on "Post this ad", you will receive a confirmation e-mail. Open the e-mail and click on the link to put your ad online.
Once you have become a confirmed seller (after placing several ads approved by our team), you will no longer have to worry about confirming your ads. They will be confirmed automatically.
What do I do if I don't receive the confirmation e-mail?
Go to your account by clicking on "MY ACCOUNT", then click on "Not confirmed", and you will see your ads that are awaiting confirmation.
Hover your mouse cursor over the ad to be confirmed, then click on the "Resend confirmation" button. An e-mail will then be sent to you immediately.
If the problem persists, don't hesitate to contact the For-sale.com.ng team.

Click here to do it now

How long are ads published for?
Ads are published for 60 days. However, when your ad expires, you can renew it free of charge by going to your account, in the "Expired" tab, and simply clicking on the "Renew" button on the ad.

Click here to do it now
Is it possible to post an ad without photos?
It is not possible to post an ad without photos. We advise you to use a photo that matches the product you are selling, so that visitors can identify the offer as accurately as possible.
How will I be informed that someone is interested in my ad?
When someone is interested in your ad, they can send you an e-mail message using the contact form on the site. You will then receive an e-mail containing their enquiry. If you have left your telephone number visible, the interested person will also be able to contact you by telephone.
Why can't I insert my photo?
If you're having trouble inserting your photo, first check that it meets the publication requirements. The site does not accept photos bigger than 8 MB.
If your photo is bigger than 8 MB, you can resize it using the following website: http://www.resizenow.com/en.
What if I encounter another type of problem?
Please contact the For-sale.com.ng team.

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How can I increase the visibility of my ad?
There are several things you can do to increase the visibility of your ad.
A simple and effective way of attracting visitors to your ad is to spread it via social media. To share your ad on Facebook, you can simply go to your account and click on the little arrow in the image of your ad.

Click here to do it now

Don't forget to include the main photo of your ad. Choose an attractive photo that shows your item clearly in order to enhance your ad and attract visitors.
Can I post several ads in one go?
Yes! You can post several ads in one go if you are a "confirmed seller", i.e. if you have already posted ads that have been manually approved by our team.

Go to “MY FOR-SALE" and click on display by list. Then click on Download to download the file (.CSV or .TXT) and manually add the ads to the existing list by filling in the different columns (title, description, price).

Save your file once you have added all your new ads


Next, click on "Uploads" and insert the .CSV or .TXT file containing the new list. The new ads will appear in the "Not confirmed" tab. You will then need to add a photo for each ad before confirming them.


Do you want to post several ads in one go immediately? Contact us here to get approved.

MANAGING MY ADS

How do I modify my ad?
To modify an ad, go to your account, in "My ads". For each ad, you can modify elements such as your telephone number, the price, the description or your images.
Don't forget to save the changes in order to confirm your modification.

Click here to do it now
What do I do if my ad doesn't appear in the results page?
If your ad is not visible in the results page, refresh the page by clicking on "Refresh to get latest ads" in the right-hand column. If the problem persists, don't hesitate to contact the For-sale.com.ng team here.

How do I renew my ad?
To renew an expired ad, go to your account, in "My ads".
The ads are classified according to their status (active, expired, unconfirmed).
In the "Expired" tab, hover your mouse cursor over the photo of the ad in question and click on the "renew" button.

Click here to do it now

MY ALERTS

How do I cancel an alert?
You have already found what you're looking for thanks to our e-mails. To unsubscribe from an alert, go to “MY FOR-SALE", then click on the "My alerts" heading.
Your alerts will be listed. Just click on Cancel to stop receiving e-mails.

Click here to do it now
How do I respond to an alert?
You have received an alert and you are interested in an ad. To obtain more information, click on the ad concerned.
You will be redirected to the ad in question and will be able to contact the seller according to the site procedures.

CONTACTING THE SELLER

How do I contact a seller?
To contact the seller, click on the ad that you're interested in. You will then be redirected to the site that contains the ad, and can then choose to telephone the seller, send him/her an e-mail or write to him/her using a contact form in order to obtain more information.

MANAGING MY ACCOUNT

How can I retrieve my password?
Forgotten your password? You can create a new password. Go to the Login page. There you will find the “Forgot your password?" option displayed beneath the fields to be filled in. Just click on this link, and an e-mail will be sent to you so that you can choose a new password.

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How can I delete my account?
Go to "MY FOR-SALE" and click on "My data". You can then delete your account by clicking on "Delete my account".


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SITE SECURITY

What should I do if I spot a fraudulent ad?
We take fraud very seriously. Although we make our best efforts to eliminate fraudulent ads, we ask all our users to remain vigilant. If you think an ad may be fraudulent, contact us here.
What should I do if my account has been hacked?
If you detect any anomalies or think your account has been hacked, please contact the For-sale.com.ng team here.